Oracle's integrated Customer Relationship Management (CRM) solution is a set of applications that give you information-driven Sales, Service and Marketing
Oracle Channel Management
Oracle Marketing
Oracle Order Management
Oracle Sales
Oracle Service
Oracle Service contains following applications
Depot Repair
Field Service
Advanced Scheduler
Mobile Field Service
Spares Management
Interaction Center
Advanced Inbound Telephony
Advanced Outbound Telephony
Email Center
Scripting
iSupport
Service Contracts
TeleService
All following 3 modules integrates seamlessly and are inter-related:
1) Field Service
2) TeleService
3) Service Contracts
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ReplyDeleteSridevi Koduru (Senior Oracle Apps Trainer Oracleappstechnical.com)
LinkedIn profile - https://in.linkedin.com/in/sridevi-koduru-9b876a8b
Please Contact for One to One Online Training on Oracle Apps Technical, Financials, SCM, Oracle Manufacturing, OAF, ADF, SQL, PL/SQL, D2K at sridevikoduru@oracleappstechnical.com | +91 - 9581017828.
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