Friday, June 11, 2010

CRM Modules Listing




Oracle's integrated Customer Relationship Management (CRM) solution is a set of applications that give you information-driven Sales, Service and Marketing

Oracle Channel Management
Oracle Marketing
Oracle Order Management
Oracle Sales
Oracle Service

Oracle Service contains following applications
Depot Repair
Field Service
Advanced Scheduler
Mobile Field Service
Spares Management
Interaction Center
Advanced Inbound Telephony
Advanced Outbound Telephony
Email Center
Scripting
iSupport
Service Contracts
TeleService

All following 3 modules integrates seamlessly and are inter-related:
1) Field Service
2) TeleService
3) Service Contracts

2 comments:

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  2. With business CRM software installed in your company, your employees would be able to have instant access to customer information. Best Small Business CRMs

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